Find a trustorthy ecommerce web designer

So you want a new website or maybe a few updates to your existing website, you need a trustworthy ecommerce web designer!

In this short article I will show you how to locate and vet a trustworthy web designer or web design company. I will guide you through things that you never even thought about which is why you should tell others about this article using the social links below. Here are the points I will discuss:

  • UK or International web designer?
  • PHP or .net?
  • Qualifications
  • Experience
  • Portfolio
  • Research
  • Costs
  • Questions

UK or International web designer?

You could outsource your web project to someone across the water. In my experience UK web designers are the best in the world, our standards in web design are of the highest in the world but you pay top dollar for them of course. India is one of the most popular outsourcing countries but beware, our research has found that communication is always a problem area which is exactly what you don’t want with this kind of work, its hard enough relaying your requirements when you speak the same language to someone of the same culture. Accountability is also a problem, if they choose to stop dealing with you because they have blagged enough money from you already then there is not much you can do about it. Quality of work is also a big problem area because the coding can be outdated and open potential security flaws. Lastly they love to say yes to everything and then completely deny having a conversation about it with you. I think that you are getting the picture here… beware! Just to give ‘some’ balance, if you are very tech savvy and you are also stringent and particular about going over every last detail of each requirement, you can potential save a lot of money. You can use websites that bring you and developers together but generally their processes hinder the ability to get you out of a mess once your in trouble.

My professional opinion is that its far better to get the work done in the UK, preferable by someone close to you so that you can have a face to face meeting whenever you need to.

PHP or .net?

There are other platforms but unless you have a proper requirement for using a certain platform, stick to these. They both have good and bad points, ask your web developer to explain why they recommend either one for your project. If you dont know, go for PHP, its slightly cheaper for hosting and some of the most popular 3rd party systems are programmed in php.


Qualifications mean that web designers are taught concepts about business, user psychology and coding best practices among other things. Your web designer should be qualified to design and create your website, or are you of the train of thought that if he or she gets the work done then whats the problem? Would you hire an unqualified builder, plumber or electrician? The fact of the matter is that this industry is packed full of cowboy ‘web designers’ and they go around ‘talking the talk’ but they do not deliver projects to good standards. I am not tarnishing all unqualified web designers by the way, if you happen to find one that has a good amount of experience and a proven track record then they are the exception to the rule. Why take the risk? This is business, your brand name, sales revenue and online customer experience should not be in the hands of a novice.


If you think a graduate or self taught HTML beginner will complete the work in the same way then your mistaken. Experience is just as important as being qualified and they go hand in hand. If the web designer has created ecommerce websites before in the system that you want to use then that is an ideal scenario, experience provides faster development times, faster bug fixes, less problems and most importantly on time and on budget projects. You will be surprised just how many web projects do not get finished at all!


Have a look at their work, whats it like, whats their website like? The proofs in the pudding, you can easily see if their website is out of date or if there design style does not suit what you have in mind.


Do some research on them, have they got any bad reviews online? You may even want to speak with some of their clients.


Prices for ecommerce websites very massively, the amount of features is one yard stick but the biggest part of pricing is the process in which web designers take to complete the work. If the web designer asks you to send over all the information and he will get back to you with a website then run away! This basically shows their inexperience in managing projects so that your requirements are properly addressed.

There are factors that need to be considered in order to make a website that will actually work for your business. Just because you have a working website, it does not mean that it will be as successful as it could be. User experience, target audience, security, search engine appeal, design concepts and more have to be considered and a set process to consider all these things should be undertaken using a methodology. Ask the web designer questions about the steps taken from start to finish and compare them when looking at your estimates dont make the mistake by only focusing on the features that you will get for your money.


Asking the right questions will enable you to sift through the sales patter or blagging web designers that will in fact rip you off, for example:

  • What qualifications do you have and when did you gain them?
  • How long have you been working for and for what web companies?
  • What would you recommend for my requirements?
  • What alternative options are there?
  • What methodology or steps will you take throughout the project?
  • How will you ensure that you complete everything on time?
  • What agreement will we have (read the terms)?
  • How will changes or updates by treated throughout the project?
  • What kind of research will be completed?
  • What kind of testing will you do?
  • Will the site below mobile friendly?
  • Will the site be responsive?
  • What marketing techniques will you use to ensure that the website meets the needs of my customers?
  • What is actually included in the website package?
  • Will you outsource ANY of the work?
  • Who will work on my project?
  • Where are you/your team based?
  • What are you payment terms?
  • How would you rate your coding and design levels?
  • What makes you different from other web designers?

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